Tuesday, July 28, 2015

Accessing documents of inactive user

The System Administrator has access to all Documents, except those that are stored within a user's Personal Documents Folder.  To obtain access to the inactive user's documents please do the following:


1. Reactivate the relevant inactive user.
2. Change their e-mail address to your own.
3. Reset their password.
4. Log in as the user and move the required Documents into another Public Document Folder.

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